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  1. Troubleshooting Hub
  2. Loki

Loki Runbooks

Log ingestion, query, and retention failures in Grafana Loki.

4 scenarios · search and filter below, or jump via the quick nav.

Intermediate3Advanced1
Intermediate3 runbooks
Loki LogQL range query times out — context deadline exceededhigh

Loki query returns 'context deadline exceeded' or 'query timeout'

LokiIntermediateUSE3 causes
1Open runbook
Logs land in Loki but Grafana panel shows nothing — label matcher mismatchmedium

Grafana Loki panel shows 'No logs found' but the Loki API returns data

LokiIntermediate3 causes
2Open runbook
Loki returns 429 — ingester rate limit or query entry limit exceededhigh

Loki returns HTTP 429 with 'maximum entries limit per query exceeded'

LokiIntermediateUSE3 causes
3Open runbook
Advanced1 runbooks
Loki logs missing before retention period — early purge or index gaphigh

Loki query for logs older than a few days returns no results

LokiAdvanced3 causes
1Open runbook